Terms & Conditions

Effective date: 25 August 2025
Company: Tecnet Asia Inc. (“Tecnet”, “we”, “us”, “our”)
Contact: T: +63 45 499 8467 · E: info@tecnet.asia
Address: Room 103, Clark Welcome Center Office Suites, Berthaphil VIII Compound, SCTEX Road, Clark Freeport Zone, Pampanga 2009, Philippines

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1) Acceptance of Terms

By accessing tecnet.asia (the “Site”) or purchasing/using our products and services (the “Services”), you agree to these Terms & Conditions (“Terms”). If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company. If you do not agree, do not use the Site or Services.

2) Changes to Terms

We may update these Terms from time to time. The “Effective date” will change when we do. Continued use after changes means you accept the updated Terms.

3) Who We Are & Scope of Services

Tecnet is a full-service provider of gaming and information-management technology, offering software, hardware, technical consultancy, casino management support, project oversight, installations, training, and ongoing support/maintenance.

Regulatory note: Tecnet is not a gaming operator. You are solely responsible for ensuring that your use of our products/services complies with all applicable laws, regulations, licensing and approvals in your jurisdiction.

4) Orders, Proposals & SOWs

Commercial terms may be set out in quotations, proposals, purchase orders, order forms, or statements of work (collectively, “SOWs”). An order is accepted when we confirm in writing or commence work. If there’s a conflict, the order of precedence is: (1) the signed SOW/order, (2) these Terms, (3) any other document.

5) Customer Responsibilities

You agree to:

• Provide timely access to information, systems, facilities, and decision-makers.
• Ensure site readiness and safety for any on-site work.
• Obtain and maintain all necessary regulatory approvals, permits, licenses and compliance for your business.
• Use the Site and Services only for lawful purposes and in accordance with acceptable use (§10).

Delays or extra work caused by missing prerequisites, access or approvals may be billed at our then-current rates.

6) Delivery, Title & Risk

• Hardware: Risk of loss passes on delivery. Title passes upon full payment.
• Software & Documentation: Licensed (not sold) as set out in §7.
• Delivery dates are estimates; we will act reasonably to meet timelines.

7) Intellectual Property & Licensing

• Pre-existing IP: Each party retains ownership of its pre-existing IP.
• Deliverables: Unless otherwise stated in the SOW, Tecnet grants you a non-exclusive, non-transferable license to use deliverables internally for your business, subject to payment in full and compliance with these Terms.
• Restrictions: No reverse engineering, decompiling, sublicensing, resale, or removal of proprietary notices unless mandatory law permits.
• Open-Source: Open-source components are licensed under their own licenses.
• Feedback: You grant Tecnet a royalty-free license to use feedback to improve our products/services.

8) Fees, Invoicing & Taxes

Fees are as stated in your SOW/quote. Unless specified otherwise:

• Invoices are due within 14 days of invoice date.
• Late amounts may accrue interest at 1.5% per month (or the maximum allowed by law) and may result in suspension of Services.
• Fees are exclusive of taxes, duties and withholding, which you must pay where applicable (except taxes on our net income).

9) Support, Maintenance & Training

Scope and service levels (if any) are defined in your SOW. Unless otherwise agreed, standard support is provided during business hours (Philippine time), excluding public holidays. Out-of-scope or after-hours support may be billed separately.

10) Acceptable Use

You must not: (a) use the Services unlawfully; (b) infringe third-party rights; (c) introduce malware; (d) attempt to bypass security; (e) overload or disrupt the Site/Services; (f) use our technology to facilitate illegal gambling or non-compliant operations.

11) Third-Party Products & Integrations

Our solutions may interoperate with third-party software/hardware/services. Your use of third-party offerings is governed by their terms. We are not responsible for third-party acts/omissions.

12) Compliance & Gaming Regulation

You are solely responsible for compliance with gaming, data, consumer, advertising, and other applicable laws/regulations, including obtaining/maintaining any licenses. Tecnet provides technology and consultancy only; we do not provide legal or regulatory advice.

13) Confidentiality

Each party may access the other’s confidential information. The receiving party will use it only for the purposes of the engagement, protect it with reasonable care, and not disclose it except to personnel/contractors under similar obligations or as required by law.

14) Data Protection & Security

Our handling of personal data is described in our Privacy Policy. You agree to provide any required notices and obtain necessary consents from data subjects for personal data you provide to us. Each party will implement appropriate security measures aligned with its role and scope.

15) Warranties & Disclaimers

• Hardware: Provided with the manufacturer’s warranty, which we will pass through where permitted.
• Software/Services: We warrant that, for 90 days from delivery, our software and services will materially conform to the applicable SOW/documentation. Your exclusive remedy is repair, replacement, or re-performance.
• Disclaimer: Except as expressly stated, the Site, products and Services are provided “as is” and “as available,” without other warranties (including implied warranties of merchantability, fitness for a particular purpose, or non-infringement). We do not warrant uninterrupted or error-free operation.

16) Indemnities

• By You: You will indemnify and defend Tecnet against claims arising from (i) your content/data, (ii) your business operations (including regulatory non-compliance), or (iii) your misuse of the Site/Services.
• By Tecnet (IP): Tecnet will indemnify you against third-party claims that our proprietary software or deliverables, when used as authorized, directly infringe a patent, copyright, or trademark in your country of delivery. We may modify, replace, or refund the impacted item (less reasonable depreciation) if infringement is found. This does not apply to combinations not provided by us, modifications by others, or use contrary to documentation.

Indemnities require prompt written notice, reasonable cooperation, and sole control of the defense/settlement by the indemnifying party.

17) Limitation of Liability

To the fullest extent permitted by law:

• Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, data, goodwill, or business interruption—even if advised of the possibility.
• Each party’s aggregate liability arising out of or related to these Terms is limited to the fees paid or payable to Tecnet by you for the affected Services in the 12 months preceding the event giving rise to the claim.

These limitations do not apply to (a) your payment obligations; (b) violations of IP licensing restrictions; (c) willful misconduct; or (d) amounts payable under indemnities.

18) Suspension & Termination

We may suspend the Services for non-payment, security risks, or legal/regulatory reasons. Either party may terminate for material breach not cured within 30 days of written notice. Upon termination:

• You must pay all due amounts.
• Licenses end (except any perpetual licenses expressly granted).
• Each party will return or destroy the other’s confidential information on request, subject to legal retention requirements.

19) Force Majeure

Neither party is liable for delays/failures caused by events beyond reasonable control (e.g., natural disasters, war, labor actions, internet/provider failures, power outages, epidemics, government actions). Obligations resume when the event ends.

20) Export Control & Sanctions; Anti-Bribery

You will not export, re-export, or use our products/services in violation of applicable export laws or sanctions. Each party will comply with anti-corruption laws and avoid improper payments or benefits.

21) Website Terms of Use (Visitors)

Content on the Site is for general information only and may change without notice. We may link to third-party sites; we are not responsible for their content or policies. You may not copy, frame, scrape, or mirror Site content without our permission.

22) Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflicts of law. The parties will first attempt good-faith negotiation. If unresolved, disputes are subject to the exclusive jurisdiction of the courts of Angeles City, Pampanga, and you consent to personal jurisdiction and venue there.

23) Notices

Legal notices must be sent by email with confirmation of receipt, and by courier or registered post to the addresses below (or as updated in writing):

Tecnet Asia Inc.
Room 103, Clark Welcome Center Office Suites
Berthaphil VIII Compound, SCTEX Road
Clark Freeport Zone, Pampanga 2009, Philippines
E: info@tecnet.asia

24) Miscellaneous

• Independent Contractors. The parties are independent contractors.
• Assignment. You may not assign these Terms without our consent; we may assign to an affiliate or in a merger/asset transfer.
• Subcontractors. We may use qualified subcontractors; we remain responsible for their work.
• No Third-Party Beneficiaries. None are intended.
• Severability. If a provision is unenforceable, the remainder stays in effect.
• Waiver. Failure to enforce is not a waiver.
• Entire Agreement. These Terms plus the applicable SOW/order are the entire agreement and supersede prior discussions.
• Amendments. Changes must be in writing and signed (or otherwise expressly agreed) by both parties.
• Headings. Headings are for convenience only.

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Contact

For questions about these Terms, contact info@tecnet.asia or +63 45 499 8467.